Automation Anywhere Work Item & Workload

Automation Anywhere Work Item & Workload

Automation Anywhere

Question: What does the Workload Management assist a user with?

Answer:

1. Strategically distributes work to improve efficiency through automation.
2. Allows you to manage work items by dividing them into small yet logical modules.
3. Process them simultaneously to ensure time-based SLAs are met and resource utilization is optimized.

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Question: Which component is used to manage the work items?

Answer: Workload.

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Question: What is the use of Workload Management?

Answer:

1. Manage work items
2. Manipulate queues
3. Modify work items
4. Estimate an SLA

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Question: Which component is used to manage work items in control room environment and modify them?

Answer: Workload component.

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Question: What are the benefits of workload management?

Answer:

1. Assists in management of work items
2. Adds queues manually and automatically
3. Enhances the control of queues with specific roles and permissions
4. Process queues on a collection of devices
5. Easily centralized definition and management of work items

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Question: Which component is used to enhance the control of queues with specific roles?

Answer: Workload.

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Question: What are Workload Management features?

Answer:

1. Queues – Queues are collection of work items that allows you to manage the work items in control room. You can see only those queues for which you are either owner or participant or consumer.
2. SLA Calculator – Defines number of work items and number of devices required to process. Need SLAs calculator permission.

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Question: What are the functions of SLA Calculator?

Answer: Defines number of work items and number of devices required to process.

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Question: Which options are tabs of an SLA page?

Answer: Automation and Calculation.

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Question: What are the options allowed by the Acton bar?

Answer:

1. Refresh the table contents to view the latest audit logs
2. Export data based on month, filter or selection
3. Show or hide specific columns in the audit table

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Question: What are the requirement to use Insert workitem?

Answer:

1. Need Bot creator license
2. Setup queue in Control room workload
3. Need to be a Participant

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Question: When STAGED error condition occurs?

Answer: The Queue is in run mode and associated with a bot to process work items in the queue..

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